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Title
Text copied to clipboard!Marina Manager
Description
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We are looking for a dedicated and experienced Marina Manager to oversee the daily operations and management of our marina facility. The ideal candidate will have a strong background in marine operations, customer service, and team leadership. As a Marina Manager, you will be responsible for ensuring the smooth and efficient running of the marina, including managing staff, maintaining facilities, and providing exceptional service to our customers. You will also be responsible for developing and implementing policies and procedures to ensure the safety and security of the marina and its users. The role requires excellent organizational and communication skills, as well as the ability to handle multiple tasks and priorities. You will work closely with other departments to coordinate activities and ensure that the marina meets all regulatory and environmental standards. The successful candidate will have a passion for the marine industry and a commitment to providing a high level of service to our customers. If you are a proactive and results-oriented individual with a strong work ethic and a desire to make a positive impact, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the marina.
- Manage and supervise marina staff.
- Ensure the safety and security of the marina and its users.
- Develop and implement policies and procedures.
- Maintain marina facilities and equipment.
- Provide exceptional customer service.
- Coordinate with other departments for smooth operations.
- Handle customer inquiries and complaints.
- Monitor and manage marina budget.
- Ensure compliance with regulatory and environmental standards.
- Plan and execute marina events and activities.
- Conduct regular inspections of the marina.
- Manage marina reservations and slip assignments.
- Oversee maintenance and repair work.
- Prepare and submit reports to senior management.
- Develop and implement marketing strategies.
- Ensure proper waste management and recycling.
- Manage inventory and ordering of supplies.
- Train and develop marina staff.
- Foster a positive and productive work environment.
Requirements
Text copied to clipboard!- Bachelor's degree in Marine Management, Business Administration, or related field.
- Minimum of 5 years of experience in marina management or related field.
- Strong knowledge of marine operations and regulations.
- Excellent organizational and leadership skills.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and priorities.
- Proficiency in Microsoft Office and marina management software.
- Strong problem-solving and decision-making skills.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver's license and reliable transportation.
- First Aid and CPR certification preferred.
- Knowledge of environmental and safety regulations.
- Experience in budget management and financial reporting.
- Ability to work in a fast-paced and dynamic environment.
- Strong customer service skills.
- Ability to lift and carry heavy objects.
- Experience in marketing and event planning.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Passion for the marine industry.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in marina management?
- How do you ensure the safety and security of a marina?
- What strategies do you use to provide exceptional customer service?
- How do you handle multiple tasks and priorities?
- Can you give an example of a time when you resolved a customer complaint?
- How do you ensure compliance with regulatory and environmental standards?
- What experience do you have in budget management and financial reporting?
- How do you develop and implement policies and procedures?
- Can you describe a successful marketing strategy you have implemented?
- How do you train and develop marina staff?
- What steps do you take to maintain marina facilities and equipment?
- How do you coordinate activities with other departments?
- Can you describe a time when you had to handle an emergency situation at a marina?
- How do you manage marina reservations and slip assignments?
- What experience do you have in event planning and execution?
- How do you ensure proper waste management and recycling at a marina?
- Can you describe your experience with marina management software?
- How do you foster a positive and productive work environment?
- What steps do you take to stay updated on marine industry trends and regulations?
- How do you handle conflicts among marina staff?
